20 Years of Excellence

Why Choose Future IT Conz

For two decades, we've been the trusted IT partner for businesses across New Zealand. Thousands of endpoints, hundreds of satisfied clients, and one unwavering commitment to excellence.

20+Years Experience
5,000+Endpoints Managed
99.9%Uptime SLA
98%Client Satisfaction
Our Story

Two Decades of IT Excellence

Founded in 2005, Future IT Conz began with a simple mission: provide businesses with IT support that actually works. What started as a small team of passionate technicians has grown into a full-service managed service provider trusted by organizations across New Zealand.

Over twenty years, we've evolved alongside technology—from managing on-premise servers to architecting cloud-first solutions, from basic antivirus to comprehensive cybersecurity operations. Through it all, our commitment to personal service and technical excellence has never wavered.

Today, we manage over 5,000 endpoints for businesses ranging from 10-person startups to enterprises with hundreds of employees. Our team of certified professionals brings decades of combined experience to every challenge.

Local Expertise, Global Standards

Based in New Zealand, we understand local business needs while implementing world-class IT practices and technologies.

Results-Driven Approach

We measure success by your outcomes—reduced downtime, improved productivity, and technology that just works.

Partnership, Not Just Service

We become an extension of your team, invested in your success and available when you need us most.

Comprehensive IT Solutions

From day-to-day support to strategic security, everything your business needs under one roof.

Managed IT Services

We handle your entire IT environment — patching, updates, monitoring, and security — so your team can focus on the work that matters. Predictable monthly costs, proactive maintenance, and a team that knows your systems inside out.

24/7 MonitoringAlways watching your systems
Proactive MaintenanceIssues fixed before you notice
<15min ResponseFast help when you need it
99.9% UptimeReliable infrastructure

"Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero."

Sarah Mitchell Apex Financial Group
Our Team

Top-Tier IT Experts at Your Service

Our team isn’t just technically skilled—they’re problem solvers, communicators, and partners invested in your success.

100+
Years Combined
Collective IT experience
8+
Certifications
Industry-recognised credentials
92%
First-Call Fix
Resolved on first contact
1:1
Dedicated Support
Named account managers

Highly Qualified

Every technician holds multiple industry certifications and undergoes continuous professional development.

Decades of Experience

Our team brings over 100 years of combined IT experience across diverse industries and technologies.

Dedicated Teams

No rotating contractors. You work with the same experienced professionals who know your environment.

Rapid Problem Solving

92% first-call resolution rate. Our experts diagnose and fix issues quickly, minimising your downtime.

Industry Certifications

Expertise you can trust

Microsoft Certified Solutions Expert
Microsoft 365 Certified Administrator
Azure Solutions Architect
CompTIA A+, Network+, Security+
Cisco Certified Network Associate
VMware Certified Professional
AWS Solutions Architect
ITIL Foundation Certified

What Makes Us Different

In an industry full of promises, we deliver measurable results. Here's what sets Future IT Conz apart.

< 30s
Avg. answer time

Real People, Real Fast

Call us and talk to a real technician—not a phone tree or overseas call center. Average answer time: under 30 seconds.

1:1
Dedicated support

Know Your Business

We assign dedicated account managers and technical leads who learn your environment, your people, and your goals.

94%
Issues prevented

Proactive, Not Reactive

We identify and resolve issues before they impact your business. Our monitoring catches 94% of problems before you notice them.

Zero
Breaches in 5 years

Security-First Mindset

Every decision considers security implications. We build protection into everything we do, not bolt it on as an afterthought.

100%
Transparent pricing

Predictable Costs

Fixed monthly pricing means no surprise bills. You know exactly what IT will cost, making budgeting simple and stress-free.

97%
Client retention

No Lock-In Contracts

We earn your business every month. Our flexible terms mean you stay because we deliver value, not because you're trapped.

Numbers That Speak for Themselves

Two decades of dedication, thousands of happy clients, and metrics we're proud to share.

20+
Years in Business
Trusted since 2005
5,000+
Endpoints Managed
Across New Zealand
98%
Client Satisfaction
Consistently high ratings
15 min
Avg. Response Time
For all support requests
99.9%
Uptime Guarantee
SLA-backed reliability
24/7
Monitoring
Always watching over you
Testimonials

What Our Clients Say

Don't just take our word for it. Here's what business leaders have to say about partnering with us for their IT needs.

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

FAQ

Common Questions

Everything you need to know about working with FutureIT.

Managed IT services means outsourcing day-to-day IT operations — monitoring, maintenance, security, and helpdesk support — to a dedicated team of experts. Instead of reacting to problems, we proactively manage your technology so issues are prevented before they impact your business.

Our average response time is under 15 minutes during business hours. Critical issues are prioritised immediately. After-hours support is available for clients on our premium plans, with emergency response within 30 minutes.

Most businesses are fully onboarded within 2–4 weeks. We handle the entire transition — auditing your current systems, documenting your environment, deploying our monitoring tools, and training your team — with minimal disruption to daily operations.

Antivirus alone only covers one layer. Modern threats use phishing, credential theft, and supply-chain attacks that bypass traditional antivirus. Our managed security adds multiple defence layers including email filtering, behaviour-based detection, and 24/7 threat monitoring.

Yes. We help businesses align with frameworks like the NZ Privacy Act, ISO 27001, NIST, and industry-specific regulations. Our security assessments identify gaps and our team implements the controls needed to achieve and maintain compliance.

Standard support runs Monday–Friday, 8am–6pm NZST. After-hours and weekend support is available on our premium plans, with emergency escalation for critical issues around the clock.

No. Our quotes are transparent with no hidden charges. If a project falls outside the scope of your plan — such as a major office move or infrastructure overhaul — we'll quote it separately and get your approval before proceeding.

We're a New Zealand-owned team with 20+ years of experience serving businesses like yours. What sets us apart is proactive service (we fix things before they break), transparent pricing, a dedicated account team that knows your business, and a genuine focus on helping you grow — not just keeping the lights on.

We work across multiple sectors including legal, financial services, healthcare, architecture, engineering, manufacturing, real estate, and nonprofits. Our team understands industry-specific compliance requirements and software ecosystems.

We typically work with businesses between 10 and 250 users. Whether you're a growing startup that's outgrown DIY IT or an established company looking for a more proactive partner, we have plans that fit.

While we're based in Auckland and offer on-site support across the region, our remote support capabilities mean we work with businesses throughout New Zealand. Cloud-managed tools let us monitor and maintain your systems from anywhere.

Ready to Experience the Difference?

Join hundreds of New Zealand businesses who've made the switch to IT support that actually works. Let's discuss how we can help your business thrive.

✓ No obligation consultation✓ Response within 24 hours✓ Custom solution design