Managed Services

Your IT, Handled.You Focus on Business.

Patching. Updates. Monitoring. Security. Support. We run it all behind the scenes — one predictable monthly fee, zero surprises, and systems that just work.

Microsoft
Microsoft Azure
Microsoft 365
Microsoft Intune
Google Workspace
Apple
Apple Business Manager
HP
HP Aruba
Ubiquiti Networks
Fortinet
Palo Alto Networks
WatchGuard
Huntress EDR
VMware
ActionStep
LEAP
OnePractice
VXT
3CX
Information Leadership
iWorkplace Elements
Microsoft
Microsoft Azure
Microsoft 365
Microsoft Intune
Google Workspace
Apple
Apple Business Manager
HP
HP Aruba
Ubiquiti Networks
Fortinet
Palo Alto Networks
WatchGuard
Huntress EDR
VMware
ActionStep
LEAP
OnePractice
VXT
3CX
Information Leadership
iWorkplace Elements

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero.

SM

Sarah Mitchell

CEO, Apex Financial Group

As a healthcare provider, compliance is critical for us. FutureIT not only keeps us HIPAA compliant but also proactively identifies and addresses security risks before they become problems.

DJC

Dr. James Chen

Practice Administrator, Valley Medical Associates

We used to dread IT issues. Now, most problems are resolved before we even know they exist. The peace of mind alone is worth every penny of our investment.

MR

Michael Rodriguez

Operations Director, Summit Manufacturing

Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency.

AF

Amanda Foster

Managing Partner, Foster & Associates Law

FutureIT helped us access Microsoft 365 for Nonprofits and Google Ad Grants, saving us over $100,000 annually. Those savings go directly to the communities we serve.

RT

Rachel Thompson

Executive Director, Community Trust Foundation

As a small charity, we couldn't afford a full-time IT person. FutureIT's managed services give us enterprise-level support at a price that respects our budget constraints.

DC

David Chen

Operations Manager, Youth Futures NZ

After a ransomware attack nearly crippled our operations, FutureIT implemented a comprehensive cybersecurity strategy. We now have multi-layered protection and regular security audits that give us confidence.

LP

Lisa Park

CTO, TechStart Ventures

Their procurement service saved us 30% on our hardware refresh. They handled everything from vendor negotiations to deployment, making it completely hassle-free.

LP

Lisa Park

CTO, TechStart Ventures

The 24/7 monitoring and proactive maintenance means our team can focus on clients instead of IT problems. Response times are incredible—issues are usually resolved within minutes.

RW

Robert Williams

Senior Partner, Riverside Accounting

FutureIT's cybersecurity expertise has been invaluable. They helped us achieve compliance with financial industry regulations and implemented security measures that protect our clients' sensitive data.

JM

Jennifer Martinez

Compliance Officer, Secure Finance Ltd

When our point-of-sale system went down, their support team had us back up and running in under an hour. That kind of responsiveness is critical for our business.

TA

Tom Anderson

Store Manager, Builders Supply Co

Client confidentiality is paramount in our industry. FutureIT's security measures, including encrypted communications and secure document management, give us and our clients peace of mind.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

They sourced and deployed our new practice management system seamlessly. The procurement process was transparent, and we got better pricing than we could have negotiated ourselves.

PH

Patricia Hamilton

Senior Partner, Hamilton Legal Partners

Why Businesses Choose Us

We built our company to fix the problems that hold businesses back. Proactive monitoring, expert planning, and fast, friendly support — so your IT always drives your business forward.

Top-Tier Cybersecurity

We deploy a multi-layer defence stack — Microsoft Defender for Endpoint, conditional-access policies, email filtering, and 24/7 threat monitoring — so breaches are caught and contained before they cause damage.

SMB1001 certification pathway
Real-time threat detection & response
Security awareness training for staff
Quarterly vulnerability assessments

Quick Issue Resolution

Our engineers typically resolve tickets on the first call. With proactive monitoring catching 80% of issues before you notice, your team stays productive and your operations stay online.

Under 15-minute average response time
80% of issues fixed proactively
Direct access to qualified engineers
No ticket black holes or call queues

Strategic IT Planning

Your dedicated account manager builds a rolling 12-month technology roadmap, reviewing it quarterly. We forecast hardware refresh cycles, licensing renewals, and growth needs so there are never any budget surprises.

12-month rolling technology roadmap
Quarterly business alignment reviews
Budget forecasting & cost optimisation
Digital transformation guidance

Dedicated Team of Experts

You get a named account manager and a consistent team of engineers who learn your environment inside out. No explaining your setup every time you call — we already know it.

Named account manager for every client
Consistent engineering team assigned
Deep knowledge of your environment
Proactive recommendations & check-ins

Seamless Employee Onboarding

We automate the entire new-starter workflow — pre-configured laptops, email, Microsoft 365, security policies, and app installs — delivered ready to go on their first morning.

Pre-configured devices shipped to desk
Automated Microsoft 365 provisioning
Security policies applied from day one
Offboarding & device recovery handled

Simplified IT Asset Management

Every device, licence, and subscription tracked in a single portal. We flag upcoming renewals, recommend refresh cycles, and handle procurement so nothing slips through the cracks.

Full hardware & software asset register
Automated renewal & expiry alerts
Lifecycle management & refresh planning
Enterprise-tier vendor pricing

Comprehensive IT Solutions

From day-to-day support to strategic security, everything your business needs under one roof.

Managed IT Services

We handle your entire IT environment — patching, updates, monitoring, and security — so your team can focus on the work that matters. Predictable monthly costs, proactive maintenance, and a team that knows your systems inside out.

24/7 MonitoringAlways watching your systems
Proactive MaintenanceIssues fixed before you notice
<15min ResponseFast help when you need it
99.9% UptimeReliable infrastructure

"Switching to FutureIT was one of the best decisions we've made. Their team is responsive, knowledgeable, and truly cares about our success. Our downtime has dropped to nearly zero."

Sarah Mitchell Apex Financial Group

Trusted by Businesses Everywhere

Our track record speaks for itself. Here's why businesses continue to choose us as their technology partner.

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Happy Clients

Businesses trust us with their IT

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Uptime Guaranteed

Industry-leading reliability

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Avg Response Time

Fast support when you need it

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Years Experience

Proven expertise you can rely on

Industries We Serve

Specialized IT expertise for the industries that need it most. We understand your compliance, your workflows, and your software.

Legal

From practice management to privileged document security, we understand the unique technology needs of law firms. Protect client confidentiality, streamline operations, and leverage the tools that modern legal practices demand.

Practice ManagementExpert implementation
Client ConfidentialityPrivileged data protection
Document ManagementSharePoint & OCR
VXT IntegrationAI-powered communications

"Their strategic planning has helped us make smarter technology investments. We no longer waste money on systems we don't need or miss opportunities to improve efficiency."

Amanda Foster Foster & Associates Law
FAQ

Frequently Asked Questions

Quick answers to the most common questions about our IT services.

Managed IT services means outsourcing day-to-day IT operations — monitoring, maintenance, security, and helpdesk support — to a dedicated team of experts. Instead of reacting to problems, we proactively manage your technology so issues are prevented before they impact your business.

Our average response time is under 15 minutes during business hours. Critical issues are prioritised immediately. After-hours support is available for clients on our premium plans, with emergency response within 30 minutes.

Most businesses are fully onboarded within 2–4 weeks. We handle the entire transition — auditing your current systems, documenting your environment, deploying our monitoring tools, and training your team — with minimal disruption to daily operations.

Antivirus alone only covers one layer. Modern threats use phishing, credential theft, and supply-chain attacks that bypass traditional antivirus. Our managed security adds multiple defence layers including email filtering, behaviour-based detection, and 24/7 threat monitoring.

Yes. We help businesses align with frameworks like the NZ Privacy Act, ISO 27001, NIST, and industry-specific regulations. Our security assessments identify gaps and our team implements the controls needed to achieve and maintain compliance.

Standard support runs Monday–Friday, 8am–6pm NZST. After-hours and weekend support is available on our premium plans, with emergency escalation for critical issues around the clock.

No. Our quotes are transparent with no hidden charges. If a project falls outside the scope of your plan — such as a major office move or infrastructure overhaul — we'll quote it separately and get your approval before proceeding.

We're a New Zealand-owned team with 20+ years of experience serving businesses like yours. What sets us apart is proactive service (we fix things before they break), transparent pricing, a dedicated account team that knows your business, and a genuine focus on helping you grow — not just keeping the lights on.

We work across multiple sectors including legal, financial services, healthcare, architecture, engineering, manufacturing, real estate, and nonprofits. Our team understands industry-specific compliance requirements and software ecosystems.

We typically work with businesses between 10 and 250 users. Whether you're a growing startup that's outgrown DIY IT or an established company looking for a more proactive partner, we have plans that fit.

While we're based in Auckland and offer on-site support across the region, our remote support capabilities mean we work with businesses throughout New Zealand. Cloud-managed tools let us monitor and maintain your systems from anywhere.

Ready to Transform Your IT?

Schedule a free consultation with our experts and discover how we can help your business achieve more with technology that works.

No commitment required. Get a personalized IT roadmap for your business.